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Problem with headset connection

VRDDHI
Listener

My headset sennheiser not getting connected during zoom meeting in my desktop . earlier it was perfect.  It is working in  google meet.

2 REPLIES 2

alexisbrown
Zoom Moderator

Hi @VRDDHI ,

 

This could be a result of a number of issues. I would recommend trying the following:

  • Updating the firmware of your headphones
  • Ensuring your Zoom client is up to date

 

Let me know if either of those help.

Alexis

I'm guessing you've tried this. On the toolbar, click the up arrow next to the mic and tick the new sound source, headphones, after you plug them in. M