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Microphone not working although privacy permission is given

KenW
Listener

I've tried all the suggested steps, and my speaker itself is fine.

 

4 REPLIES 4

pizzalover28
Participant

Hi! 

I'm Pizzalover28. 

I hope you are having a spectacular day. 

Let's try some additional troubleshooting steps. 

1. Have you tried restarting the device?

2. If you still experience this issue after restarting the device, have you tried testing any other video conferencing applications? 

Best: Pizzalover28

This problem has persisted after restarting my pc and after deleting and then downloading zoom again. I have no other video conferencing apps. 

Hi again! 

Thanks for the response. 

In that case, I would recommend you contact zoom support. 

You can reach them via email by using this link: https://support.zoom.us/requests/new

KenW
Listener

I'll do that. Thanks again.