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In Chrome, I cannot access any Zoom recordings

patrickmoore194
Listener

‎2022-07-15 06:36 AM

In Chrome, I cannot access any Zoom recordings-it works fine in another browser though but I am stuck having to use Chrome.  any ideas?

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2 REPLIES 2

patrickmoore194
Listener

‎2022-07-15 06:38 AM

I almost forgot-have cleared the cache in Chrome

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YaBoiB
Community Champion | Zoom Employee
Community Champion | Zoom Employee
In response to patrickmoore194

‎2022-07-15 07:56 AM

Hello @patrickmoore194, 

 

 Try this. Go into your Zoom Desktop Application settings > Go to your recordings tab > check your local hard drive location to see if your recordings are there, or click on manage recordings and see if that button takes you to your cloud recordings.  Screenshot below. 

 

Screen Shot 2022-07-15 at 9.52.46 AM.png

 

Please let me know if this is helpful for you. 

 

Brandon


Brandon (he/him/his)
Zoom Community Champion
Have you heard of Zoom AI Companion?
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