What's New at Zoom? Join our upcoming webinar to get you a first-hand look into some of our exciting new product and feature releases.

Register Now
cancel
Showing results for 
Search instead for 
Did you mean: 

Can't find the recording

anna14
Listener

Hello to everyone! Last week i hosted a zoom call. It was launched from Pro account. This account made another user a host and left the meeting.  I was co-host and recorded the meeting. The recording was made on the cloud. And now I can't find this record( Where it can be? 

 

I would be really grateful for help! 

1 REPLY 1

Bri
Zoom Moderator
Zoom Moderator

Hi @anna14, and welcome to the community! Have you logged into your Zoom web client and checked the "Recordings" tab? 

 

https://support.zoom.us/hc/en-us/articles/205347605-Managing-and-sharing-cloud-recordings#h_9898497b...