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Why did Zoom withdraw some money from my bank account without my knowledge, when the refund from the


yesterday (Jan 5, 2023) I applied for a refund for the plan that I had canceled. but until now Zoom has not sent money to my bank account. precisely today (Jan 6, 2023)  Zoom withdraws again the money in my bank account automatically which I don't even know it is on what payment, can I get my money back?


Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi fybie,


If the issue persists, reach out to Billing by chat for assistance.


different countries have different banking regulations.  generally, if the bank transfer was unauthorized, you may be able to ask your bank reverse the bank transfer and block future transfers.


thanks,  eliot



thanks,  eliot


Please to assist me as well. I cancelled my subscription in March. Yet Zoom continues to withdraw $17 April, May and again in June. I'm  upset but what is more annoying I can't seem to get assistance only some robotic answer.