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Hi I had an automatic bill via google pay. this month i did not have the funds available at the time of the charge and my plan was downgraded until my payment was done.
I made the payment via regular mode in the zoom page.
After google pay made the charge for the same item.
I need to know how to handle this, and how to have the refund of one of the charges.
Hey, Pam/ @pamelaburotto,
Here in the Zoom Community we’re mostly volunteers with no access to your account. Zoom Staff can definitely handle this for you. Log a Support Ticket with them here:
Support Ticket: https://support.zoom.us/hc/en-us/requests/new