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pashamexx
Newcomer
April 30, 2025
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Refund for Zoom Events

  • April 30, 2025
  • 1 reply
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Hello, everyone.

Today I purchased a Zoom Event subscription for 600 people. But the account is completely down, and the AI assistant cannot help. I want to refund the money for it, as I will not use it, because I can neither create a hub nor hold an event, nor anything.
Could you please tell me what to do?

    Best answer by Mandel

    Hi @pashamexx ,

     

    Welcome to the Zoom Community!

     

    I have reviewed your account and can confirm that you have already received a refund through your support ticket. Let us know if you need further assistance. 

     

    Cheers,
    Zoom Community Team

    1 reply

    M
    Community Champion | Employee
    MandelAnswer
    Community Champion | Employee
    May 2, 2025

    Hi @pashamexx ,

     

    Welcome to the Zoom Community!

     

    I have reviewed your account and can confirm that you have already received a refund through your support ticket. Let us know if you need further assistance. 

     

    Cheers,
    Zoom Community Team

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