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Door Box

Our ATA Poly 400 is provisioned and registered with Zoom. I connected the ATA's phone port to the door box after provisioning. I press the button on the door box after connecting, but nothing happens. The receptionist should be able to hear it, but i... Show more

Our ATA Poly 400 is provisioned and registered with Zoom. I connected the ATA's phone port to the door box after provisioning. I press the button on the door box after connecting, but nothing happens. The receptionist should be able to hear it, but it's not. I believe that in order for the receptionist's phone to ring, the ATA must be set up for Ring Down.

 

Could someone please tell me how to set up the Ring feature on the receptionist's phone?


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Switch option between laptop to mobile and vice versa

Earlier I had a switch option on my account where in i cud switch from my laptop to mobile and vice versa during a current meeting.. that option disappeared after i upgraded my device.. how can i restore it back

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Zoom Linux/Ubuntu display 49 participants in gallery view

Are there any updates for when the 7x7 gallery view (as shown here https://support.zoom.us/hc/en-us/articles/201362323-Adjusting-your-video-layout-during-a-virtual-meeting#h_ac952845-ed43-4884-8263-4356f98e26f3) will be available for linux/ubuntu?Als... Show more

Are there any updates for when the 7x7 gallery view (as shown here https://support.zoom.us/hc/en-us/articles/201362323-Adjusting-your-video-layout-during-a-virtual-meeting#h_ac952845-ed43-4884-8263-4356f98e26f3) will be available for linux/ubuntu?

Also, is there a plan to include the functionality that is available on windows/mac where you can see more than 4 people in gallery view whilst you are sharing your own screen (as described here - https://support.zoom.us/hc/en-us/articles/360034188592-Sharing-Your-Screen-While-Seeing-All-Meeting-Participants#h_e50c6ea5-7e36-41de-893c-114d38fb4519)

 

Thank you.


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how to make a recurring meeting twice a month, the first and third of the month

I see how to schedule a meeting every other week, but I want to schedule a meeting for the first and third Thursdays of every month. For months with five weeks (Like September) the every other week option won't work. Can I schedule for the first and ... Show more

I see how to schedule a meeting every other week, but I want to schedule a meeting for the first and third Thursdays of every month. For months with five weeks (Like September) the every other week option won't work. Can I schedule for the first and third of the month or do I need to set up two meetings, one for the first and one for the third? THANKS!!


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プラン変更によって、もともとスケジュールしていたミーティングにはどんな影響がありますか?

ベーシックプラン時にスケジュールしたミーティングについて、その後プランをプロに変更した場合、時間制限は最大40分から最大30時間まで自動的に延長されますか?この質問の背景としては、数ヶ月後(2025年5月)に友人の結婚式が行われます。そして、リモートでしかその結婚式に参加できない友人のためにZoomを開きたいと考えています。現状、私はZoomのベーシックプランを使用しており、数ヶ月後に開かれる結婚式のためにミーティングをスケジュールしたいのですが、期間の項目は最大40分です。この場合、結婚式の月... Show more

ベーシックプラン時にスケジュールしたミーティングについて、その後プランをプロに変更した場合、時間制限は最大40分から最大30時間まで自動的に延長されますか?

この質問の背景としては、数ヶ月後(2025年5月)に友人の結婚式が行われます。

そして、リモートでしかその結婚式に参加できない友人のためにZoomを開きたいと考えています。

現状、私はZoomのベーシックプランを使用しており、数ヶ月後に開かれる結婚式のためにミーティングをスケジュールしたいのですが、期間の項目は最大40分です。

この場合、結婚式の月のみプロプランにしても、ベーシックプラン時にスケジュールしたミーティングは40分で切れてしまうのでしょうか?

それとも、自動で40分から最大の30時間まで延長されるのでしょうか?


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User language selection for zoom closed captions

We are running a hybrid meeting and using Zoom webinar for the online audience. All speakers will be presenting in English and we know we as hosts have to select the language that closed captions appear in. Which for the majority will be fine. We wil... Show more

We are running a hybrid meeting and using Zoom webinar for the online audience. All speakers will be presenting in English and we know we as hosts have to select the language that closed captions appear in. Which for the majority will be fine. We will have numerous delegates joining whose first language is NOT English. Ideally individuals watching need to be able to select the closed captions in their preferred language (just for them to see) is this possible? If yes, what settings do I need to activate? IF not is there a 3rd party system we can purchase to add to zoom for this. Help please!


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Is Intel Core 7 150U processor supported for virtual backgrounds on Linux

Hello community. I have a new laptop with this specs:- Intel Core 7 150U processor- Intel Corporation Raptor Lake-U [Intel Graphics]- NVIDIA Corporation GA107M [GeForce MX570 A]- OS Debian 12 (Kernel 6.12.12) And Zoom client version 6.3.10 (7150) The... Show more

Hello community. I have a new laptop with this specs:

- Intel Core 7 150U processor

- Intel Corporation Raptor Lake-U [Intel Graphics]

- NVIDIA Corporation GA107M [GeForce MX570 A]

- OS Debian 12 (Kernel 6.12.12)

 

And Zoom client version 6.3.10 (7150)

 

The problem is that I can't use virtual backgrounds. I can select them, I can add a new one, but when I select one nothing happens.

 

PS: If I check "I have a green screen" and select a background, it works poorly, because I don't have a green screen. But my webcam does support this feature.

 

Any tips would be much appreciated. Thanks in advance.


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Is it possible to have a AI summary if I didn't set up AI companion in the session?

Hi everyone!I'm new in the Zoom Community.Recently a provider send an AI summary of our Zoom session to me and I'm considering the possibility to use it in my services.My question is:Is it possible to have a AI summary if I didn't set up AI companion... Show more

Hi everyone!
I'm new in the Zoom Community.
Recently a provider send an AI summary of our Zoom session to me and I'm considering the possibility to use it in my services.
My question is:

Is it possible to have a AI summary if I didn't set up AI companion in the session?
Or this is not possible 'a posteriori'?
I would love to see the accuracy of the summary checking with previous recordings with clients.

Thank you in advance for your answers!


Montserrat


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Black Box while screen share.

Hello,when I host a Zoom meeting and start a screen share, the participants always see a black bar at the top. This is the zoom bar for me. Even if a pop-up window appears that another participant wants to join the meeting, the other participants see... Show more

Hello,
when I host a Zoom meeting and start a screen share, the participants always see a black bar at the top. This is the zoom bar for me. Even if a pop-up window appears that another participant wants to join the meeting, the other participants see this as a black box. I've attached an image as an example. I've already looked through all the settings, updated the Zoom client, but I just can't get this to go away. I work on Windows 10 Pro. Can someone help or give a tip here? Thanks!


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Zoom Phone External Contacts - Show Internal Users First?

I recently created a program to sync contacts from our CRM system into Zoom Phone as External Contacts. This works great, but it has the problem of making it difficult to search for internal extensions in the directory. It's not so much a problem on ... Show more

I recently created a program to sync contacts from our CRM system into Zoom Phone as External Contacts. This works great, but it has the problem of making it difficult to search for internal extensions in the directory. 

 

It's not so much a problem on the Zoom Workplace app, but it is an issue on our desk phones (Yealink). For example, if I search the directory for 'Jason', it shows the max results of 200, which doesn't include the internal extension for Jason. Searching the full name doesn't return a result, when it did before syncing the external contacts. 

 

Is there any way to prioritise internal contacts in the search so they are returned before external contacts? If there is a way to amend the LDAP search filter to only show internal users, that would be a suitable solution too. 


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