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Original sound for musicians issues - Mac

I'm running online singing lessons using a Macbook Air, and always have original sound for musicians enabled so that my voice doesn't cut out and I can play the piano at the same time. Of late - the last month or so - I find my students are complaini... Show more

I'm running online singing lessons using a Macbook Air, and always have original sound for musicians enabled so that my voice doesn't cut out and I can play the piano at the same time. Of late - the last month or so - I find my students are complaining they can't hear me. I'm too quiet. I've tried increasing the microphone input, but it's on its max. The automatic adjustment doesn't work either. Am I missing a new setting somewhere? 


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Whiteboard Snap-to-Grid

We collaborate using a Zoom whiteboard, that has lots of small objects that we use to drag and drop into lists. It never consistently snaps to grid correctly, resulting in a messy looking board. Sometimes it will, but other times no matter how little... Show more

We collaborate using a Zoom whiteboard, that has lots of small objects that we use to drag and drop into lists.  It never consistently snaps to grid correctly, resulting in a messy looking board.  Sometimes it will, but other times no matter how little you try to move them they never align.   Anyone know a way to either turn off the snap-to-grid, or to get the objects to align correctly?


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Zoom events Marketo integration stopped working

HI, for some reason even though we did not change anything the Marketo integration we had with Zoom events stopped working. We're getting this error: [{"code":"10033","message":"token_not_found"}]} We have several hubs and the issue persists on all o... Show more

HI, for some reason even though we did not change anything the Marketo integration we had with Zoom events stopped working. We're getting this error: 

[{"code":"10033","message":"token_not_found"}]}

 

 

We have several hubs and the issue persists on all of them. Zoom event support sent us to look for information on their documentation or goole but there's literally no mentions of this error nowhere and we don't know what causes it and how to fix it. Anyone knows that to do? It's kind of urgent


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Spotlight For ASL Interpreter In Recording

Hello - trying to see if this is a capability. We have a student who joins our calls live and has an ASL interpreter join every call. We spotlight the interpreters, but they do not show up in the recording when our instructor is sharing their screen.... Show more

Hello - trying to see if this is a capability. We have a student who joins our calls live and has an ASL interpreter join every call. We spotlight the interpreters, but they do not show up in the recording when our instructor is sharing their screen. They don't speak, so they obviously don't show up in speaker view, and they don't show up in gallery view either when I download the replay. Is this a capability in Zoom to be able to see both spotlighted participants when someone is sharing their screen through the replay? 


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Canceling a meeting that no longer appears in my list of meetings

I used to own a meeting Zoom link when I worked in a different part of my organization. It is still being used by people in my old unit and it is old enough that it has dropped off my list of previous meetings. I keep getting notifications whenever m... Show more

I used to own a meeting Zoom link when I worked in a different part of my organization. It is still being used by people in my old unit and it is old enough that it has dropped off my list of previous meetings. I keep getting notifications whenever my old unit starts using it; is there any way to delete the link so they can't use it any longer?


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Resolved! Macbook Air HD Camera Backgrounds

I have a macbook Air running Sonoma 14.6.1. The Facetime HD camera at the top of the screen when running a meeting has three settings under it: Portrait, Studio Light and Reactions. Other people I know have an addtional setting BACKGROUND which has v... Show more

I have a macbook Air running Sonoma 14.6.1. The Facetime HD camera at the top of the screen when running a meeting has three settings under it: Portrait, Studio Light and Reactions. Other people I know have an addtional setting BACKGROUND which has virtual backgrounds that are seemless unlike the standard zoom backgrounds. Does anyone know why I do not have that option or where I could go to get it? Is it the operating system or the zoom? or a setting I missed?  Thanks


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AI Companion Meeting Summary from Calendar

When I return to a meeting on Zoom app calendar, I have the option to 'summarise the meeting' and ask 'what was discussed in the meeting' etc via the AI companion. But sometimes it says I do not have permission."Sorry, I cannot answer your question b... Show more

When I return to a meeting on Zoom app calendar, I have the option to 'summarise the meeting' and ask 'what was discussed in the meeting' etc via the AI companion. But sometimes it says I do not have permission.

"Sorry, I cannot answer your question because you don't have the permission to access either the meeting transcript or the meeting summary."

It works on some meetings, and I am an admin and I have looked at all the permissions and cannot see anything obvious.

Any ideas?

 


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i want to refund i did not see the buttom of refund

i want to refund i did not see the buttom of refund

i subscribed 3 hours ago

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I cannot turn off virtual background

I am signed in as admin and I cannot turn off the virtual background - any suggestions? I do not have the free version of Zoom, I pay for this and right now the virtual background is an issue. I am not sure if this is where I should post my question,... Show more

I am signed in as admin and I cannot turn off the virtual background - any suggestions? I do not have the free version of Zoom, I pay for this and right now the virtual background is an issue. 

 

I am not sure if this is where I should post my question, my apologies if this is the wrong place. 

 

It worked on my Iphone but not my desktop - it is still saying Admin required which it is not.

 

Thanks to whoever can help me.


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