I have had the experience many times when someone was screen sharing (say a Youtube video) and dark grey boxes block the picture.  I believe one box was the gallery of participants on the side, I have no idea what the other grey box was...  how do you get rid of these boxes so that the screen share picture is unimpaired?

We are running a hybrid meeting and using Zoom webinar for the online audience. All speakers will be presenting in English and we know we as hosts have to select the language that closed captions appear in. Which for the majority will be fine. We will have numerous delegates joining whose first language is NOT English. Ideally individuals watching need to be able to select the closed captions in their preferred language (just for them to see) is this possible? If yes, what settings do I need to activate? IF not is there a 3rd party system we can purchase to add to zoom for this. Help please!

Our ATA Poly 400 is provisioned and registered with Zoom. I connected the ATA's phone port to the door box after provisioning. I press the button on the door box after connecting, but nothing happens. The receptionist should be able to hear it, but it's not. I believe that in order for the receptionist's phone to ring, the ATA must be set up for Ring Down.

Could someone please tell me how to set up the Ring feature on the receptionist's phone?

Hi all,

I’ve been using zoom whiteboard for a while and today when i click on my past comments they don’t know anymore, they appreared to be glitching and unstable. I’ve restarted my laptop, restated zoom , updated the app to the latest version, used the browser, but none of them worked. For new comments, that's not a problem - if I create a new one then it works properly. Does anyone have the same problem, and if yes how did you solve it?

Thank you!

Just got a 2024 Apple M4 and downloaded the newest Zoom app... I cannot for the life of me stop this camera from auto focusing and moving with me. All the help documents tell to do things that don't exist in Zoom Workplace!!!  It's so annoying and every time I move a hand the camera zooms in and out, I want it to go back to solid!

Are there any updates for when the 7x7 gallery view (as shown here https://support.zoom.us/hc/en-us/articles/201362323-Adjusting-your-video-layout-during-a-virtual-meeting#h_ac952845-ed43-4884-8263-4356f98e26f3) will be available for linux/ubuntu?

Also, is there a plan to include the functionality that is available on windows/mac where you can see more than 4 people in gallery view whilst you are sharing your own screen (as described here - https://support.zoom.us/hc/en-us/articles/360034188592-Sharing-Your-Screen-While-Seeing-All-Meeting-Participants#h_e50c6ea5-7e36-41de-893c-114d38fb4519)

Thank you.